Terms & Conditions

1. Introduction

Welcome to Fathy Mahmoud. These Terms and Conditions govern your use of our website (fathymahmoud.com) and the purchase of our products and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Use of Our Website

You must be at least 18 years old or have parental consent to use our website.
You agree to provide accurate, complete, and up-to-date information when creating an account or making a purchase.
Unauthorized use of this website may result in legal action.

3. Orders & Payment

By placing an order, you agree to provide valid payment details.
All orders are subject to availability and confirmation.
We reserve the right to cancel or refuse any order at our discretion.
Accepted payment methods: Credit/Debit Cards, Cash on Delivery, and other available payment options.

4. Pricing & Promotions

All prices are listed in Egyptian Pounds (EGP) and include applicable taxes.
Prices may change without prior notice.
Promotional offers and discounts are subject to specific terms and expiration dates.

5. Shipping & Delivery

We currently ship across Egypt.
Orders are processed and delivered within 2-5 business days depending on your location.
Customers will receive a tracking number once the order is shipped.
For full details, please refer to our Shipping Policy.

6. Returns & Refunds

You can return your orders within 14 days of receiving the product, provided the item is unused and in its original packaging.
Refunds will be processed after inspection of the returned product.
For more details, visit our Return & Refund Policy.

7. Intellectual Property

All content on this website, including logos, images, text, and designs, is the exclusive property of Fathy Mahmoud.
Unauthorized reproduction, modification, or distribution of any content is strictly prohibited.

8. Limitation of Liability

We strive to provide accurate product descriptions and information, but we do not guarantee that all details are error-free.
Fathy Mahmoud is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Privacy & Data Protection

We are committed to protecting your personal information.
Your data is used only for order processing, customer service, and marketing (with your consent).
For details, please refer to our Privacy Policy.

10. Changes to These Terms

We may update these Terms and Conditions at any time.
Continued use of our website after changes are posted constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:
Email: support@fathymahmoud.com
Number: +201040098377