Privacy Policy

Introduction

Welcome to Fathy Mahmoud Services LLC. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://shop.fathymahmoud.com/), use our products, services, mobile applications, or interact with our software.
By accessing or using any of our services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect and process various types of information, including:
Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase.
Account Information: If you create an account, we may store login credentials, preferences, and past purchases.
Device & Usage Data: IP address, browser type, device information, and interaction with our website for analytics and performance improvements.
Cookies & Tracking Technologies: We use cookies to enhance user experience, personalize content, and improve website functionality.

2. How We Use Your Information

Your data is used to:
Process and fulfill orders.
Improve our website, products, and services.
Provide customer support and respond to inquiries.
Send promotional offers, newsletters, and marketing updates (with your consent).
Comply with legal and regulatory requirements.

3. Sharing Your Information

We may share information with:
- Service Providers: Third-party partners who assist with payment processing, shipping, analytics, and security.
- Legal Compliance: If required by law or to protect our rights, property, or customer safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Security & Protection

We implement strict security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. 

5. Your Rights & Choices

You have the right to:
Access, update, or delete your personal data.
Opt-out of marketing communications at any time.
Request details on how your data is processed.
To exercise any of these rights, please contact us at support@fathymahmoud.com.

6. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

7. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@fathymahmoud.com
Number: +201040098377